Privacy Policy

Effective Date: 01/03/2025
Last Updated: 28/03/2025

At BIKE TORQUE PRO, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use and safeguard your information when you visit our website, purchase our products or interact with our services.

1. Information We Collect

We collect different types of information, including:

a) Personal Information

- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment providers)

b) Non-Personal Information

- IP address
- Browser type and device information
- Website usage data through cookies and analytics

2. How We Use Your Information

We use your information for the following purposes:
- To process orders and payments
- To provide customer support
- To send order updates and marketing communications (with your consent)
- To improve our website and user experience
- To comply with legal obligations

3. Sharing Your Information

We do not sell, rent or trade your personal data. However, we may share it with:
- Service Providers: Payment processors, shipping companies, and IT service providers
- Legal Authorities: If required by law or to protect our rights

4. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience. These help us analyse website traffic and improve our services. You can manage or disable cookies through your browser settings.

5. Data Security

We implement strong security measures to protect your data. However, no method of online transmission is 100% secure. We recommend keeping your account details confidential.

6. Your Rights

You have the right to:

- Access, update, or delete your personal data
- Opt out of marketing communications
- Request information about how we process your data

To exercise these rights, contact us at Biketorquepro@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies.

8. Changes to This Policy

We may update this policy periodically. Changes will be posted on our website with the updated effective date.

9. Contact Us

For any privacy-related questions, please contact us at: biketorquepro@gmail.com